by Paul Roberts | Mar 1, 2026 | PM Magazine
An ‘outside-in’ view of client listening will drive revenue, says Paul Roberts. Your best client just moved a major project to a competitor. When you call to ask why, they say everything’s fine, the decision was just ‘timing’ or ‘political’. Later you learn they’ve...
by Richard Chaplin | Mar 1, 2026 | PM Magazine
1: What is the Centre for Professional Services Research? The Centre is a public interest, method-led initiative with independent governance, formed in 2024, that hosts communities and shares quality content between professional services firms, professional bodies,...
by Richard Chaplin | Mar 1, 2026 | PM Magazine
Despite heavy investment in ‘thought leadership’, organisations with deep expertise are frequently indistinguishable from those producing high volume generic output. Frontline advisors, clients, journalists and policymakers readily recognise but struggle to find...
by Neha Sawjani | Mar 1, 2026 | PM Magazine
Women’s health and wellbeing is no longer a peripheral workplace issue. For professional services firms, where performance, reputation and talent are tightly linked, it is a strategic leadership challenge hiding in plain sight, says Neha Sawjani. Much of women’s...
by Alastair Beddow | Mar 1, 2026 | PM Magazine
The results of the 14th annual PM Forum and Meridian West Strategy & Marketing Benchmark show that, despite volatile economic conditions anticipated for 2026, marketing and business development leaders are actively shaping their firm’s strategic growth priorities...
by Alexa Kemp | Mar 1, 2026 | PM Magazine
Bev Burgess’ Account-Based Marketing – The definitive handbook for B2B marketers (second edition) offers a detailed examination of ABM’s evolution and implementation – particularly resonant to professional services marketers. For those from multi-service law firm...
