Star power?

Withers LLP’s eye-catching thought leadership campaign shows that you don’t need to resort to the obvious to tell a great story. James Lumley finds out more. Withers LLP’s now famous thought leadership campaign, developed with the Financial Times commercial...

Following the Leader

What is ‘thought leadership’ and what is it good for? James Lumley goes on a quest to pin down exactly what this frequently used buzzword really means, and how it can help professional services firms to leverage their brands and make sales. Claire Mason, founder of...

Changing behaviours

BD training isn’t about taking technical experts and turning them into a salesforce. At its best, it is about behaviour change and personal growth, writes James Lumley. Lee Curtis’ frequent use of the taboo word ‘sales’ is deliberately designed to force fee earners to...

BD or not to BD Is coaching the answer?

Actuaries don’t market the services of insurance companies and software developers rarely put their coders in front of clients. Yet, even as professional services firms become better at harnessing the expertise of marketeers, the sector is increasingly training...

Doing the right thing?

Over the last few years, professional services firms have come under increasing pressure not just to do good, but to demonstrate that they are doing good both to their clients and to the world at large. How have they been doing this, and in what way is this impacting...