Stop and listen

Asking for feedback invites vulnerability. We of course want to hear about how good we are, but nobody wants to be on the receiving end of criticism, even when it is constructive. That is perhaps why so many professional services firms continue to overlook client...

Never mind the MEAT – where’s the beef?

John de Forte takes a sideways look at the world of professional services marketing. This month: what do the new procurement rules mean for professional services firms bidding for public contracts? Though somewhat delayed, the new Procurement Act 2023 will come into...