by Ingrid Brown | Jul 1, 2026 | PM Magazine
Firms that treat purpose as a foundation rather than a formality are building culture, talent and commercial advantage that others find hard to replicate, writes Ingrid Brown. There is a conversation I have often with senior leaders in professional services, and it...
by Libby Maynard | Jul 1, 2026 | Editor's picks, PM Magazine
AI is changing more than legal workflows. It is beginning to reshape the economics of law firms themselves, says Libby Maynard. Artificial intelligence can now analyse documents, retrieve authorities, review contracts and produce draft advice in seconds. Much of the...
by Richard Silbermann | Jul 1, 2026 | PM Magazine
AI can generate content in seconds, but speed is not the same as creativity, says Richard Silbermann. AI is changing creative production and there are two emerging opinions. Agencies are panicking, worried AI will replace designers. Clients, on the other hand, are...
by Tyna Adediran | Jul 1, 2026 | PM Magazine
Most firms are collecting client feedback. Few are turning it into revenue. Tyna Adediran at Kreston Pedabo in Nigeria explains how the Kreston Global network turns insight into revenue. Professional services firms pour significant resources into marketing and...
by Matt Baldwin | Jul 1, 2026 | PM Magazine
After a career in global law firms, Stephen Arnold joined Foot Anstey as its first Chief Client Officer. He tells Matt Baldwin why ambitious national firms can offer marketers greater influence, faster change and a louder client voice. Stephen Arnold has built a...
by Michelle Hughes | Jul 1, 2026 | PM Magazine
There is no shortage of specialists promising GEO, AIO and AI optimisation strategies. But for professional services firms, the route to visibility may be far less complicated – and far less exciting – says Michelle Hughes. A few weeks ago, I was doing my daily check...
