Coming Soon!
The PM Forum’s members area will be available soon. PM Forum is all set to launch The Skills Development Platform.
The launch webinar is on 1st November 2023 at noon.
“The varied and insightful content of the programme provides food for thought and ideas for action throughout the year. It’s an invaluable network that enables members to tap into collective experiences.”
Susanne Pugsley
Head of Programming
Upcoming events
What are leading firms doing differently to win and retain clients
It’s easy to assume what drives client loyalty and successful cross-selling. However, fresh research with buyers of professional services shows that top-performing firms are doing something measurably different. In this interactive session, Graham Archbold will share...
Mapping the Client Journey in Professional Services
Client journey mapping has been rising on the agenda in professional services for the past few years, but precious few firms have so far grasped the nettle. Done well, client journey mapping can be transformative in revealing hidden pain points and unlocking...
Voices with Impact
Get ready to dial up your presence and own the room. Voices with Impact is a high-energy discussion forum led by Catherine Bonner for the Professional Marketing Forum, designed to help you speak to many—without shrinking yourself in the process. Whether you're leading...
Did you miss one of our webinars?
Catch up now or select another video to watch. Take a look at these 3-minute teaser videos before watching the full content.
CRM: Find out how to make it a success in your firm
In this webinar taster, we explored the common challenges many firms face when it comes to CRM, including questions like: “Who knows [person]?” “Who do we know at [company]?” “What is happening with [person / referrer / client]?” “Why do so few fee-earners use our CRM...
Thought Leadership Intelligence℠ launch
On Monday 7 April at 16:30 UK time, professionals from across the sector gathered for the launch of Thought Leadership Intelligence™—a groundbreaking initiative designed to raise the bar for content quality in professional services. The webinar explored fresh and...
Aligning stakeholders around a client listening programme
Making improvements to client service and experience was selected as the number one priority for marketing and BD teams in 2025 by CMOs and BD leaders who participated in the Forum’s annual Strategy & Marketing Benchmark. This drive for improvement in CX raises...
What do delegates think?
“PM Forum events very much set the bar on what constitutes best practice.”
“If you’re a senior marketing/
BD professional the PM Forum
conference is the perfect
opportunity to take a step back
and re-prioritise your objectives.
It’s challenging and inspiring.”
“It was really interesting to learn about data use in different businesses and about senior marketing leadership in professional firm and how this differs.”