Relationship Matters

Relationship mapping is the key to winning new business, argues Dr Ryan O’Sullivan. Winning new business is a team effort. Research shows between eight and 13 decision-makers are involved on the client side, and they expect to engage with a diverse team in...

House Shouts

There will be very few law firms where the CEO knows the names of all 190 staff, and even fewer where those people are, like school, assigned a ‘house’. Alongside phenomenal growth, this is why Lawrence Stephens has been repeatedly tagged as the firm to watch. Matt...

Smells like team spirit

A late comer to internal communications, Tom Lee is now a passionate convert. He explains how it underpins marketing and business development at Fenwick Elliott. I was a late convert to internal comms. It always struck me as a less-glamorous relation to press...

Following the leaders

Kathryn Kneller, through her consultancy IC Mastery, has worked on internal comms projects for some of the world’s biggest and best-known businesses. Her clients include Nokia, HSBC, Vodafone, AstraZeneca and Unilever. And in her opinion, professional services firms...