Coming Soon!
The PM Forum’s members area will be available soon. PM Forum is all set to launch The Skills Development Platform.
The launch webinar is on 1st November 2023 at noon.
“The varied and insightful content of the programme provides food for thought and ideas for action throughout the year. It’s an invaluable network that enables members to tap into collective experiences.”
Susanne Pugsley
Head of Programming
Upcoming events
AI Masterclass for practical insights you can use today
This practical workshop, led by Paul Roberts from MyCustomerLens, will show professional services marketers how AI can be applied in realistic, day-to-day ways to support modern marketing teams. It will explore how MyCustomerLens uses different AI approaches to...
From Relationships to Revenue: How Top Firms Use Client Feedback for Sales
Many firms treat client listening as a way to spot operational problems, but not as a lever for growth. The most successful firms are using client feedback to deepen relationships, increase loyalty and generate new revenue opportunities. In this interactive session,...
IWD Special Webinar: Championing Women’s Health in Professional Services
To mark International Women’s Day, join PM Forum Wales’ next webinar to hear from a panel including national charity, Wellbeing of Women on the shocking women’s health stats and what they mean for employers; Wonder Consultancy Group on how they support organisations...
Did you miss one of our webinars?
Catch up now or select another video to watch. Take a look at these 3-minute teaser videos before watching the full content.
Measuring return on marketing investment (ROI)
In today’s tough economic climate, marketing and BD teams face constant pressure to prove their value. With budgets under scrutiny and every pound of spend questioned, how do you measure the return on your investment – both in time and money? In this webinar, we...
Building Brand and Reputation in Canada: Navigating Geography, Culture, and the Age of AI
In a world where perception is shaped not just by our own actions—but increasingly by digital platforms, algorithms, and third-party voices—how do B2B firms truly build trust and visibility in the Canadian market? This session brought together seasoned marketing and...
Mapping the Client Journey in Professional Services
Client journey mapping has been rising on the agenda in professional services for the past few years, but precious few firms have so far grasped the nettle. Done well, client journey mapping can be transformative in revealing hidden pain points and unlocking...
What do delegates think?
“PM Forum events very much set the bar on what constitutes best practice.”
“If you’re a senior marketing/
BD professional the PM Forum
conference is the perfect
opportunity to take a step back
and re-prioritise your objectives.
It’s challenging and inspiring.”
“It was really interesting to learn about data use in different businesses and about senior marketing leadership in professional firm and how this differs.”





