Going Aiwol?

John de Forte takes a sideways look at the world of professional services marketing. This month: everyone loves AI, but what are the risks for marketing departments? According to a recent survey, 94% of CEOs suspect their employees are using AI tools without company...

Highlights from the 2025 Professional Growth Summit

The Managing Partner’s Forum held its inaugural Professional Services Growth Summit. Kim Tasso was there. A star-studded group of practice leaders assembled at the Institute of Directors on Friday 28 March for the inaugural Professional Services Growth Summit. Many...

It’s a matter of trust

How can professional service providers build trust amongst clients through reviews? PM Magazine asked Alicia Skubick, the Chief Customer Officer at Trustpilot, for advice. Trust is the cornerstone of many professional services, particularly in industries such as legal...