by James Lumley | Mar 1, 2026 | PM Magazine
You have shortlisted three consultants. You have prepared your questions. What you may not have considered is that they are preparing theirs. You have shortlisted three consultants. You have prepared your questions. What you may not have considered is that they are...
by James Lumley | Mar 1, 2026 | PM Magazine
Professional services firms are, in many ways, the perfect clients for consultants. They bill by the hour, understand the model, and work with business development and marketing teams who know what good looks like. Byline.London’s James Lumley finds out more. There is...
by James Lumley | Jan 1, 2026 | PM Magazine
Will AI spell the death of the billable hour, asks James Lumley? Professional services firms face a fundamental paradox: they sell time while AI saves time. If a task that previously took three weeks now takes three days, what should the client pay? “I’ve spoken to a...
by James Lumley | Jan 1, 2026 | Editor's picks, PM Magazine
Anybody who has worked for any amount of time in the marketing and BD department of a UK law firm is likely to have a visceral reaction to the phrase ‘directory submissions’. Chambers & Partners and The Legal 500 were once, for those who are lucky enough not to...
by James Lumley | Nov 1, 2025 | PM Magazine
West Country accountancy firm Albert Goodman put its name – and brand colours – into hot air. James Lumley discovers why it is sponsoring the Bristol International Balloon Fiesta. When professional services firms talk about brand-building, they can easily be...
