by James Lumley | Sep 1, 2025 | PM Magazine
It’s not fruit on a Friday. That’s the line Emma Newlands comes back to, writes James Lumley. Wellbeing, she says, can’t be an add-on. It has to be stitched into the culture of a firm – into its office design, billable hour targets, its trauma response playbook and...
by James Lumley | Sep 1, 2025 | PM Magazine
While mental health support for fee-earners has long been on the radar, many business development and marketing teams still face high pressure with little protection. A growing number of firms are learning that real change comes from culture, not quick fixes, as James...
by James Lumley | Jul 1, 2025 | PM Magazine
If referral relationships aren’t in your BD plan, you might be missing a trick. James Lumley finds out more. “I’ve spent most of my career in professional services business development, and it’s clear that referrals are very important,” says Paul Taylor, Director of...
by James Lumley | Jul 1, 2025 | PM Magazine
Law firm Spencer West thinks referrals are so important it based its business model on them. Emma Sosner, Director of Business Development and Marketing at international law firm Spencer West, thinks her firm’s approach revolutionises referrals, both internal and...
by James Lumley | May 19, 2025 | PM Magazine
Frequently understaffed and underfunded, internal comms is often seen as the poor relation of PR. Even so, any firm that has employees, a brand and a strategy also needs to effectively communicate internally. James Lumley finds out more. “Internal comms is about...
