by Matt Baldwin | Mar 1, 2025 | PM Magazine
A fear among legal and other professional services firms to discover what their clients think about them is holding back their development, new research has revealed. Outdated internal practices and a head-in-the-sand approach to customer feedback are among the...
by Matt Baldwin | Mar 1, 2025 | News, PM Magazine
Client Talk, a leading provider of client listening and business development training and coaching, has announced that it is to merge with Anna Lake Insight, a consultancy specialising in client listening and CX strategy. This strategic merger will strengthen client...
by Matt Baldwin | Mar 1, 2025 | News, PM Magazine
Global law firm Reed Smith has appointed Gillian Ward, a senior leader with nearly two decades in C-level roles in law firms, as Chief Marketing and Business Development officer, a role that has been redefined to reflect the firm’s strategic focus on business...
by Matt Baldwin | Mar 1, 2025 | News, PM Magazine
Leading Scottish lawyers Brodies has appointed Julie McConnell as its Business Development and Marketing Director. She joined the firm in January to lead its 43-strong marketing, business development and communications function having previously been a business...
by Matt Baldwin | Mar 1, 2025 | PM Magazine
The academic year is reaching its climax, and parents amongst us will be living every moment of stress and anxiety (Jasper, you’ve got this). There is a temptation, once those exams are put to bed, to heave a huge (and well deserved) sigh of relief, swearing never...
by Matt Baldwin | Jan 21, 2025 | News, PM Magazine
Natalia Ruiz-Moreno Lee & Thompson has appointed Natalia Ruiz-Moreno as its Head of Marketing & Business Development. She was previously Head of Marketing & Business Development at Boyes Turner. Sarah Cutler, Abbie Warren Sarah Cutler has joined Mills...
