David Gray Solicitors was established with a strong idealistic image. Now with legal aid and self-funding clients, Elspeth Thomson and Debora Sanderson tell Matt Baldwin why it needed to rediscover its purpose.
Legal Aid, the system of public funds that provides access to justice for those who cannot afford a lawyer, will barely register with most professional services marketers.
Funding from successive governments has eroded legal aid to such an extent that most law firms have retreated entirely from this market. Those firms that remain, supporting some of the most vulnerable individuals and families in England and Wales, must fight harder for every penny, often facing criticism for doing so from an increasingly hostile media.
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