by Ryan McSharry | Sep 1, 2024 | PM Magazine
The role of AI in the professions is not a new phenomenon but it continues to bring reputational risks, writes Ryan McSharry and Tal Donahue. Many will remember the emergence of Kira, which was adopted by the likes of Clifford Chance and Deloitte almost 10 years ago....
by Graham Archbold | Sep 1, 2024 | PM Magazine
Once you set an expectation that you’ll listen to clients then there is an unwritten contract to act, says Graham Archbold. In the briefing call ahead of the client interview, the relationship partner explained that regulatory work was constant but litigation had...
by Christine Baltas | Sep 1, 2024 | PM Magazine
Is it time to drop job titles and focus on task-based delivery, asks Christine Baltas? In-house marketing teams vary in approach depending on the needs of the business. And, while roles and responsibilities are designed and structured to reflect the services and...
by Rita Carolan | Sep 1, 2024 | PM Magazine
In today’s competitive marketplace, standing out has become more challenging. Firms need to focus attention on creating distinct and compelling client experience strategies to capture attention and above all create loyalty for the long term, says Rita Carolan. A...
by Matt Baldwin | Sep 1, 2024 | PM Magazine
Starting a business is easy. But scaling up a professional services firm is a whole new challenge. Alistair Hindle speaks to Matt Baldwin. Hindles sits in a specialist corner of the legal industry, a firm of patent and trade mark attorneys helping start-up businesses...
by Jessica Barrett | Sep 1, 2024 | Editor's picks, PM Magazine
Your twenties are often described as the most exhilarating yet daunting decade of your professional life. Jessica Barrett, a Senior Marketing & PR Executive at Bidwells, shares her journey and road map. As you transition from university to full-time employment,...