by Kim Tasso | May 19, 2025 | PM Magazine
The Managing Partner’s Forum held its inaugural Professional Services Growth Summit. Kim Tasso was there. A star-studded group of practice leaders assembled at the Institute of Directors on Friday 28 March for the inaugural Professional Services Growth Summit. Many...
by Shaun Jardine | May 19, 2025 | PM Magazine
Business development teams are law firms’ secret weapons in value-based pricing implementation. Shaun Jardine explains why. When I first started helping law firms implement value-based pricing and created the 8 P Point Plan™, I quickly realised something crucial....
by Alicia Skubick | May 19, 2025 | PM Magazine
How can professional service providers build trust amongst clients through reviews? PM Magazine asked Alicia Skubick, the Chief Customer Officer at Trustpilot, for advice. Trust is the cornerstone of many professional services, particularly in industries such as legal...
by Ben Girdlestone | May 19, 2025 | Editor's picks, PM Magazine
t has been a tumultuous start for US law firms under the Trump spotlight. Ben Girdlestone explores the reputational challenges. Normally, leaving the drafting of an article to the last minute before the deadline will only result in giving both the author and their...
by James Harkness | May 19, 2025 | PM Magazine
From The Body Shop to the Magic Circle, James Harkness explains what good internal communications look like and the challenges communicators will face. Good internal communication is evident when people understand how their day-to-day work contributes to the firm’s...
by Matt Baldwin | May 19, 2025 | Editor's picks, PM Magazine
Kim Tolkien is the Business Development Manager for the global intellectual property practice at Clifford Chance. She is also the founder of the Legal BD Futures Forum. Kim Tolkien has recently been promoted, taking her first manager role at the law firm Clifford...
