You haven’t heard it all before

New thinking for old problems and bursting the bubble of conventional wisdom, Kim Tasso reports on this year’s PM Forum conference. Lucy Canning, of Grant Thornton UK, kicked off proceedings by challenging the “echo chamber of assumptions” in professional services...

Cross-selling and referrer management accelerator

Topics covered Planning • Referrer management in BD context • Direct vs indirect selling • Planning process • Segmentation and goal setting • Information systems Breakout Existing clients – cross-selling and recommendations • Integrated and standalone programmes •...