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Building a Client-Centred Culture: The Client Experience Project at Amicus Law

by Jess Coombes | Sep 1, 2026 | PM Magazine

Client experience is our most powerful marketing tool, says Jess Coombes. At Amicus Law, we believe that delivering excellent legal advice is only part of what makes a great law firm. The way clients feel throughout their journey with us is equally important. From the...
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