Professional services should embrace being a bit more unprofessional, argues Giles Edwards.

A little over 20 years ago, I spent two years teaching English in Indonesia. By most conventional measures, I was a terrible teacher. But thanks to having the maturity of a kazoo I was a popular one. And, as it turned out, a surprisingly effective one too.

In one of my first Trailblazer (lunatic children aged 8–12) classes I forgot how I’d been trained to teach ‘preposition of place’ – which is how you

describe an object’s location relative to another, and in my panic improvised a game of ‘Where is the Teacher?’ instead.

“Mr Giles was on the chair.” “Mr Giles was next to the door.” “Mr Giles was under the desk.”

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