How to fix the top 5 things that go wrong with CRM
A CRM should have fabulous ROI, great adoption, and no complaints over data integrity. However, the reality is often very different…
Looking to buy a CRM?
It may all seem a bit confusing. Maybe you are looking for answers to questions such as “Which is the right CRM for us?” or “What sort of things should I be looking out for?”
Already got one but it’s under-performing?
Your CRM is causing more issues than it’s solving. Sadly, you are not alone…
Session content
This session will go over the top five headaches that firms have with CRM, for instance, finding the right one, low adoption rates, and poor data quality.
You’ll leave with short and long term ideas and solutions to put in place to solve your CRM headaches.
Book nowSpeaker
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Simon McNidderChief CRM Headache Solver at PromptrSimon McNidder is the Chief CRM Headache Solver at Promptr. He has won two CRM awards, written a book about legal CRM databases and the GDPR, and has 30 years’ CRM experience (at PwC, Pinsent Masons and Gowling WLG). As well as offering CRM consultancy and data integrity services, Promptr provides a fully managed CRM service, and a light-touch CRM ‘like’ software that bolts onto Outlook and tracks your referral networks.
Things people have said about Simon, are:
“…couldn’t have won the client without CRM”
“…has a knack for keeping it simple for users”
“…helped us avoid potential pitfalls”
“What Simon doesn’t know about CRM in professional services isn’t worth knowing”
“Simon’s input into the CRM strategy makes for one of the most effective I have come across”
