Client listening masterclass

Break out of a single sector silo and join your peers from across professional services for the launch of PM Forum in Spain.

Client listening is a strategic priority. What is it and why are leading firms embracing it? Explore ways to grow your firm through organising an effective client listening programme.

Business development expert and Spanish-speaker, Claire Rason, will lead a dynamic and insightful workshop for marketing and business development professionals who are looking to gain new skills and boost their contribution to the growth of their firms.

Initially, Claire will share the findings of PM Forum’s 13th Annual International Marketing Benchmark. She will then lead a masterclass on launching and/or enhancing a client listening programme. Her approach is informed by coaching and the psychology of how everyone listens.

Whether your firm is starting on the client listening journey, or already has a programme in place, Claire’s masterclass will provide you with practical tools and strategies to enhance the way you gather and action insights from your clients.

Places are limited. To reserve your free place, simply click on the ‘RSVP now’ button opposite. Also, please share this invite with others in your network.