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SUMMARY:The building blocks of a seamless client journey
DESCRIPTION:Join us for an engaging and interactive workshop where we’ll use the powerful methodology of LEGO® SERIOUS PLAY® to creatively explore and map out effective client journeys.\nWhat to Expect\nThrough guided exercises and collaborative storytelling, you’ll:\n\n\nBuild and visualise client journeys using LEGO® bricks to bring abstract concepts to life.\n\n\nWork with a variety of client personas to uncover how different types of clients experience professional services firms from first contact to long-term engagement.\n\n\nIdentify friction points that may be causing frustration, delays, or dissatisfaction.\n\n\nCo-create solutions to remove those barriers and design a journey that is seamless, intuitive, and client centric.\n\n\nThis workshop will help you align your marketing and service delivery with what clients truly value – a smooth, supportive, and memorable experience.\nHope you can join your peers.\nBook now\n
URL:https://pmforum.co.uk/events/the-building-blocks-of-a-seamless-client-journey-2/
ORGANIZER;CN=South West:MAILTO:
CATEGORIES:In person Event
LOCATION:One Redcliff Street, Bristol BS1 6TP
ATTACH;FMTTYPE=image/png:https://pmforum.co.uk/wp-content/uploads/2026/02/The-building-blocks-of-a-seamless-client-journey.png
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