Tuesday 24 April 2018
Clients are now looking to professional services firms to provide a more collaborative and tailored service closing the gap between key areas of Marketing / Business Development, Finance, HR (Training and Development), IT and Project Management resulting in a full client service solution. The importance of demonstrating genuine value add beyond core services is more integral than ever before.
This insightful panel session with representatives of the key areas above, including the client perspective, looked in detail at how to ensure it is a collaborative approach internally, support clients as advisors, and what the future holds in this space.
The panel included: Amanda Brock, Aviva; Karen Duffin, Moore Stephens; Peter Gamson, Grant Thornton; Mike Gilpin, Kennedys and Jessica Gowar, BDO with Amit Champaneri, DLA Piper chairing.