Friday 09 June 2017

The sesions will include:

  • Why you should use client journeys
  • A real-life case study: inspiration from a leading professional services firm
  • Client Journey Map Sprint: create your own client journey
  • Next steps

At the end of the session you will:

  • understand what a client journey map is
  • understand the benefits to your business
  • have a high-level client journey map to use as a starting point for your own project