This interactive and fun workshop will explain why you can't avoid having a reputation and then provide three steps for you to take control so you present yourself at your personal best:
In this interactive session, Alex Low will look at how social selling can help break down those barriers and get results, as well as aid relevant content generation. He will share some live examples and tips you can take away to make your partners' social media presence as good as it can be – to help improve relationships with existing clients, as well as target and win new ones.
In this workshop, Nicola Howe, Grant Thornton will cover:
This session will explore the business case for client experience, the mechanics and psychology behind it and the key tools we can use, including client journey mapping, closed loop service recovery and staff engagement. You will leave with a simple framework for improving the client experience of your business.
In this fast-paced session, we are going to discuss some macro views of what’s happening in marketing careers in 2018, as well as talking about what’s happening in professional services and in the South West in particular.
You’ll leave the session with a deeper understanding of the state of careers in our sector, with some practical tips about how to improve things and having been able to talk to peers about the challenges you’re facing.
In this session, Angela Brown of Meteoric Marketing & Coomunications, suggests we need to ‘turn our thinking on its head’ to get better commercial outcomes from thought leadership and content (or indeed all marketing activity!)